Training, Support, and Transformation Consulting

Training, Support, and Transformation Consulting

Training Programs in Areas of Expertise

Hands-on and certified trainings to keep your corporate technology team up to date:

• DevOps Training: Practical workshops covering CI/CD pipelines, infrastructure as code (IaC), container orchestration, and monitoring tools.

• Artificial Intelligence (AI) Trainings: Theoretical and hands-on modules including natural language processing, machine learning models, data preprocessing, and model deployment workflows.

• ERP & CRM Trainings: Tiered learning programs from core modules to advanced reporting and integration scenarios for systems such as SAP, Mikro, Logo, and Netsis.

• IT and Cybersecurity Trainings: Real-world lab environments for network fundamentals, server management, firewall configurations, vulnerability scanning, and attack simulations.

24/7 Support and SLA Management

Comprehensive maintenance, monitoring, and intervention services for uninterrupted operations:

• SLA-Based Support: Transparent support contracts including guaranteed response and resolution times for high-priority incidents.

• Proactive Monitoring & Alerts: Continuous monitoring across network, server, application, and security layers; real-time notifications and automated remediation scenarios when thresholds are exceeded.

• Remote and On-Site Intervention: Fast response through remote session access; on-site support by our team when needed.

• Periodic Health Checks: Regular performance reports, security scans, and capacity analyses providing comprehensive feedback on your infrastructure.

Digital Transformation Planning and Implementation Consulting

A strategic roadmap aligning your business goals with technology:

• Current State Assessment: In-depth evaluation of your business processes, organizational structure, and technology infrastructure.

• Strategy Development: Prioritized initiatives, technology selection, budgeting and scheduling, with risk–benefit analyses.

• Project Management & Execution: Pilot implementations, phased rollouts, and change management support using agile or waterfall methodologies.

• Evaluation & Improvement: Making transformation sustainable through KPI tracking, performance measurement, and continuous improvement recommendations for future steps.

At every stage, our expert consultants and experienced trainers aim to enhance your organization's technological capabilities, ensure operational excellence, and help you reach your digital transformation goals.